![]() ![]() If any of the tests fails, it will suggest solutions. The application will run a series of diagnostic tests and help you set up a new profile. After downloading the application to a Windows computer, sign in with your Cornell account and select the issue you want help with. Outlook keeps saying "Trying to connect." or "Disconnected"Īccording to Microsoft, the Microsoft Support and Recovery Assistant for Office 365 can help automatically diagnose and fix a range of Outlook problems. Shared mailboxes or shared calendars don't work. provide pricing and delivery information. obtain and evaluate all relevant information to handle product and service inquiries. The Support and Recovery Assistant app can help you identify and fix several issues for the following apps and services. Primarily focusing on Outlook for Windows at this time, the assistant can help sort out problems like: deal directly with customers either by telephone, electronically or face to face. Support providers who assist people with troubleshooting email problems may want to investigate the Support and Recovery Assistant for Office 365, recently launched by Microsoft. ![]()
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